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Health Services, Department of

County(ies):	Dane
Classification Title: / JAC:   Job Working Title:	IS TECHNICAL SERVICES SPECIALIST 09-02243     Technical Specialist
Type of Employment:	Full Time (40 hrs/week)
Salary:	Minimum starting salary is between $53,793 and $88,759 per year. A six-month probationary period is required. The pay schedule/range is 07-02. This position is represented by the Fiscal and Staff Services bargaining unit.
Contact:	Punam Gupta, Human Resources Specialist, 608-266-3245, Punam.Gupta@wisconsin.gov
Bargaining Unit:	Fiscal and Staff Services
Area of Competition:	Open
Deadline to Apply:	2/23/2010
Exam Information:	Exam cannot be previewed.

Department of Health Services (DHS); Division of Enterprise Services (DES); Bureau of Information and Technology Services (BITS) in Madison.

Job Knowledge, Skills and Abilities:   

Knowledge of multi and cross-platform systems; desktop application deployment tools and methods such as LANDesk; developing standardized application packages; developing and maintaining standard Windows desktop computer images; and Microsoft Windows server and Active Directory.  Skills in oral and written communication; documentation; troubleshooting; and team leadership.

How To Apply:   

To Apply Online:  For this process, a Wisc.Jobs Account will be required or a new account will need to be created.  After logging in and viewing the announcement, click “Apply Now”.  When asked, please provide your personal information, attach a resume, and then complete the exam.

To Apply Offline:  Apply with an Application for State Employment (OSER-DMRS-38), a detailed resume and cover letter limited to 3 pages specifically addressing your experience related to:
1) Creating and distributing application deployment packages to desktop, laptop and tablet computers.  Please be sure to include the number of years of experience and the technologies used for the creation and distribution of the packages (for example LANDesk, Admin Studio, Novell Application Launcher).;
2) Researching new technologies, hardware and software related, to solve business problems.  Include any experience that you have with creating or revising technical standards and documentation; and
3) Developing and maintaining desktop, laptop and/or tablet images.  Please include the number of years of experience and the technologies used to create and/or maintain the images (for example – Ghost, Acronis True Image).

Be sure to provide specific details regarding the nature of the business, scope, duration, and your specific role and responsibility for each experience.  Your response(s) are considered an examination and will be used to determine the eligibility for this vacancy. Resumes will not be considered in lieu of responses to exam questions.

Please send completed application/examination materials to Punam Gupta, DHS; Bureau of Human Resources; Room 555; One West Wilson Street, P.O. Box 7850, Madison, WI 53707-7850; FAX (608)267-2147 or e-mail to Punam.Gupta@wisconsin.gov  To obtain a State Application form, go to http://oser.state.wi.us/application.asp or call (608)267-9893 (voice)/ TextNet (888) 701-1251.

Application/examination materials must be received by 4:30 pm, February 23, 2010.  Materials will be evaluated and qualified candidates will be invited to participate in the next step of the selection process.