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Workforce Development, Department of

County(ies):	Dane, Eau Claire, Milwaukee, Outagamie
Classification Title: / JAC:   Job Working Title:	UNEMPLOYMENT BENEFIT SPEC 1 04-00770     Adjudicator-General (English only), Bilingual English/Spanish or English/Hmong
Type of Employment:	Full Time (40 hrs/week)
Salary:	Starting salary is $35,581 per year, plus excellent benefit package. (Note for current state employees: This position is in pay schedule 12, range 05. Pay and benefits upon appointment for current or former employees may vary according to the applicable pay transaction provisions of the Compensation Plan, Wisconsin Administrative Code and/or collective bargaining agreement.) A twelve-month probationary period is required.
Contact:	Gini Ewers; Human Resources Specialist - Senior; GAEJobs@dwd.state.wi.us; (608) 266-9310
Bargaining Unit:	Social Services
Area of Competition:	Open
Deadline to Apply:	8/14/2010
Exam Information:	Exam cannot be previewed.

NOTE:  Pre-registration is required for this exam.  Please read the instructions in the "How to Apply" section below.

If you thrive in a fast-paced and high-demand work environment, these professional positions may be for you.  If you have analytical and fact-finding skills, in addition to great communication skills to deal with potential controversial situations, please read on to determine if you are up for the challenge!  

Vacancies are anticipated in Appleton, Eau Claire, Madison and Milwaukee.  The employment register created from this recruitment will also be used to fill future vacancies occurring in the four counties listed above over the next six months or longer.  Permanent positions have the potential for reclassification to the Unemployment Benefits Specialist 3 level based on successful performance and completion of intensive training on Unemployment Insurance (UI) procedures, policies, and law.

Permanent positions are included in the Professional Social Services Bargaining Unit; a 12-month probationary period is required.  The names of eligible candidates may also be referred for consideration for Project Unemployment Benefit Specialist 1 positions.  Those in project positions are not included in a bargaining unit and may not be eligible for all benefits available to a person in a permanent position. Those in LTE positions are not included in a bargaining unit and are not entitled to benefits.

Special Notes:   Most positions require English only, although some positions require Spanish/English or Hmong/English oral and written communication skills. 

Due to the nature of these positions, a criminal background check will be conducted before a job offer is made.

Job Knowledge, Skills and Abilities:   Effective oral communication techniques, including listening skills; interviewing methods; fact finding methods; basic mathematical calculations (addition, subtraction, multiplication, division, percentages, etc.); organizational methods; methods used to determine the relevancy of facts to the decision making process; problem solving methods; ability to resolve conflicts and discrepancies; correct grammar usage including spelling, punctuation, language use, etc.; common word processing software, such as Word or WordPerfect.  Skill in reading and interpreting laws, rules and regulations; reading, analyzing and comprehending complex written materials; effective written communication techniques and methods used to prepare clear, concise and complete written documents and supporting documentation.  Ability to meet deadlines.

How To Apply:   In order to be considered for this position (UBS 1- Adjudicator) you must take the exam which is specific to this job classification. 

A multiple-choice exam will be administered on Saturday, August 14, 2010 at 8:30 a.m. or at the Make-up Exam Center on Monday, August 16, 2010 at 5:00 p.m.