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Natural Resources, Department of

Visitor Services Associate - Limited Term Employment (LTE) 

Job Announcement Code(s): 17-00328

County(ies):
*Statewide
Classification Title: / JAC:
  Job Working Title:
VISITOR SERVICES ASSOCIATE 17-00328
    Visitor Services Associate-LTE

Type of Employment:
Full Time (40 hrs/week)
Salary:
Pay will be set at $11 - $12 per hour depending on experience, plus $0.45 per hour for evenings after 6 PM and $0.60 per hour for Saturday and Sunday work. You will be paid at time and one half for any hours worked on holidays.
Special Qualifications:
This is a LTE position. Estimated duration: May 15, 2017 to September 4, 2017.
Contact:
http://intranet.dnr.state.wi.us/HR/jobs/
Bargaining Unit:
Non-Represented
Area of Competition:
Open
Deadline to Apply:
2/27/2017

Assessment Information:
See "How to Apply" below.

The Department of Natural Resources (DNR) has a great opportunity for anyone looking for full time, flexible hours.  These position are limited term employment.  The duration is approximately May 15, 2017 thru September 4, 2017.

The DNR is dedicated to working with the citizens and businesses of Wisconsin while preserving and enhancing its natural resources. In partnership with individuals and organizations, DNR staff manage fish, wildlife, forests, parks, air and water resources while promoting a healthy, sustainable environment and a full range of outdoor opportunities. The DNR offers a fun, casual work environment, flexible scheduling, and challenging work. The DNR is an inclusive and a diverse agency.  Come join the Department of Natural Resources where you can contribute to rewarding and meaningful work.

Position Summary:   

Visitor Services Associates will be hired to work at Visitor Stations throughout Wisconsin. The home stations will be at Clear Lake Ranger Station in Woodruff; Crystal Lake Ranger Station in Sayner; or Trout Lake Forestry Headquarters in Boulder Junction. These positions will last in duration from approximately mid-May until Labor Day. Certain positions may last longer into the fall.


65% Greet visitors, collect and account for fees and disseminate information. Work at ranger stations, campgrounds or other visitor contact stations. Use electronic cash registers, electronic credit card verification equipment and computerized reservation and reporting systems. Issue admission receipts in accordance with established guidelines. 


25% Provide answers to visitor questions concerning the specific forest area, as well as explain the area's recreational opportunities, interpretive services, and campground availability. Distribute brochures and maps and provide directions/routes of travel throughout the forest; inform visitors of potential safety hazards.


10% Remitting monies collected, fiscal and inventory record keeping. NOTE: Due to the fiduciary responsibilities of this position, a background check will be conducted.

Special Notes:   This is a limited term (LTE) position.  Limited term positions do not automatically lead to or enjoy the same benefits as permanent employment, but this position does offer valuable work experience and an opportunity to learn more about career opportunities with the Department of Natural Resources and the State of Wisconsin.  LTE employees are limited to working 1039 hours within a twelve-month period. 

Qualifications:   

-Ability to provide consistent, positive customer service within mandatory guidelines.
-Ability to work in a fast-paced environment.
-Ability to work as part of a team.
-Ability to learn a large amount of information quickly and to use available documentation to independently resolve customer issues.
-Skilled in working on a desktop computer using a windows interface.


NOTE:
Due to the nature of this position the Department of Natural Resources will conduct a comprehensive criminal background check on applicants prior to selection. Pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record. 


 Applicants must be legally authorized to work in the United States at the time of hire

How To Apply:   Please apply on the DNR website (Do not apply on Wisc.jobs):


Apply online at: http://intranet.dnr.state.wi.us/HR/jobs/

RE: Job Code: 10913, 10915, 10916 for various locations. 


Application materials will be reviewed and the most qualified candidates will be invited for an interview.  Application Deadline:  February 27, 2017 


Women and minorities are encouraged to apply.

 

 
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