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Natural Resources, Department of

Field Technology Support Professional 

Job Announcement Code(s): 18-00190

Eau Claire, Wood
Classification Title: / JAC:
  Job Working Title:
    Field Technology Support Professional

Type of Employment:
Full Time (40 hrs/week)
Starting pay is between $50,918 and $61,360 annually ($24.48-$29.50 per hour). Pay on appointment for current or former state employees may vary based on the applicable provisions in the State Compensation Plan. This position is in Pay Schedule/Range 07-34.
Megan Crary, HR Specialist Senior, 608-266-2197,
Bargaining Unit:
Area of Competition:
Deadline to Apply:

Assessment Information:
Preview Assessment  

The Department of Natural Resources is hiring one Information Systems Data Services-Senior position in the Division of Forestry. This position will be located in Wisconsin Rapids (Wood County) (preferred) or Eau Claire (Eau Claire County).

In partnership with individuals and organizations, the DNR staff manage fish, wildlife, forests, parks, air, and water resources while promoting a healthy, sustainable environment and a full range of outdoor activities.

In addition to many appealing benefits, the DNR offers a fun, casual work environment, flexible scheduling (depending on the position), and opportunities for career development. The DNR is an inclusive, diverse agency that prides itself on commitment to sustainability and giving back to the community by participating in fund raisers for charities. Come join the Department of Natural Resources where you can contribute to rewarding and meaningful work! Additionally, you may be eligible for the Public Service Loan Forgiveness Program! Click here, for additional information about State Government positions.

Position Summary:   

This position works as part of a team of Information Technology (IT) Professionals to support field operations for the Division of Forestry.  This position provides expertise and customer support of specialized forestry technical solutions (e.g. electronic field data collection devices with integrated GPS, and Division of Forestry custom applications such as WI Forest Inventory & Reporting System (WisFIRS), Fire Reporting System, etc.) that supports the work of Forestry field staff for analysis, reporting, mapping, spatial data capture, and general technology use.  The position requires a strong knowledge base and experience in IT, GIS, GPS, and understanding of Forestry practices and terminology, with the aptitude and desire for helping and teaching staff and customers how to make efficient use of technology. This position is responsible for ensuring Forestry Division staff and its partners are able to use technology effectively in their jobs through technical support and training in formal and non-formal settings.  This position will regularly conduct trainings in front of large groups and requires frequent in-state travel.

Special Notes:   

Employment will require the selected candidate to pass a background check. DNR does not sponsor work visas, thus, in compliance with federal law, all persons hired will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.

First round in person interviews will be the week of March 19.

Qualifications:   Minimally qualified candidates will have:

·         Experience testing and troubleshooting custom and commercial off the shelf IT/GIS applications (e.g. web-based, mobile-based, desktop, etc.)
·         Experience providing customer service in an office setting by multiple methods (e.g. phone, e-mail, in person, video-conferencing, etc.)
·         Experience preparing and presenting training to groups of people
·         Strong oral, written and technical communication skills
·         Database management experience
·         Ability to work independently to meet shared team goals
·         Solid problem solving and critical thinking skills

Well-qualified candidates will also have:

·         Natural resources training or experience
·         Field data collection experience
·         IT experience in government
·         Experience developing training

How To Apply:   If you have not already done so, create an account by clicking the green “Log In” button at the top of the main Wisc.Jobs page. Click the “Create New Account” button and follow the directions. Once you have an account, click "Preview Assessment" and follow the instructions to create your custom cover letter & resume for this recruitment. Add the new documents to your account before applying. You will be sent an automatic e-mail confirming that the application process has been completed. We will also correspond via e-mail for assessment results and other steps in the selection process.

Current permanent classified state employees outside of the DNR or former permanent classified state employees who are eligible for consideration via transfer, voluntary demotion, or reinstatement must apply through Wisc.Jobs


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