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Frequently Asked Questions

Pre-Registration for the Monthly State Civil Service Exam Centers

Applicants are encouraged to take notice of the “How to Apply” section in the job announcement to find out how to pre-register for exam centers. 

 

Please only pre-register for an exam if the job announcement directs you to do so.

 

Applicants will receive confirmation after they have registered.  The deadline for registration will be posted in the job announcement. 

 

Why are you making this change?  Why do I need to pre-register?

 

The state is making a change from the “walk-in” testing procedures to a pre-registration process in order to better serve job seekers.  Pre-registration allows us to accurately plan for your attendance and reserve a space and exam book for you.

 

How do I pre-register online?

 

If you have internet access, you can register online at http://Wisc.Jobs.  From the home page, select the Monthly State Exams link on the left side.  Next, select the “Exams Administered on” link, select the title of the recruitment you are interested in.  Read and review the job announcements.  In the “How To Apply” section of the job announcement it will let you know if you need to pre-register to take the civil service exam.  Wisc.Jobs will guide you through the pre-registration process.  You will receive a confirmation message via e-mail, if you provided one.

 

I don’t have internet access.  How to I pre-register?

 

There are many locations that provide free internet access.  Your local public library or job center should be able to help you.

 

If you do not have internet access, you can call the pre-registration telephone line at 608-266-1536.

 

What happens if I just show up?

 

If you report to an exam center and you have not pre-registered, we cannot guarantee you an opportunity to complete and exam, exam materials, or room availability.  You may be asked to wait until pre-registered applicants have been checked in and have received their exam materials.  The Chief Proctor at each exam center will determine if they have space and an exam available and if there is enough time for you to complete the exam.

 

Can I take more than one state exam?

 

You may take more than one exam providing you have enough time to start and finish the exams and have pre-registered for each exam.  The exam center is available for four hours; all exams must be completed within the four-hour period.  Questions left unanswered will be marked as incorrect, and you will not be allowed to take the exam again until the next re-test date.  You will need to check your “Job Cart” in your Wisc.Jobs account to find your eligible re-test date. 

 

What if I don’t have or forget to bring my confirmation letter?

 

The confirmation letter is your ticket into the exam.  If you forget the letter, please see a proctor and confirm that you are pre-registered.  If you are on the proctor’s list, you will be allowed to test.  If you are not on the list, you may be asked to wait until pre-registered applicants are checked in.  If space and exam materials are available, you may be allowed to test.

 

What if I pre-register, but then change my mind about the exam location?

 

If the deadline hasn’t passed, you can log into Wisc.Jobs and update your responses.  You will receive a new confirmation email.  

 

What if I pre-register, but can’t attend the exam center I register for?

 

You do NOT need to confirm your attendance. 

 

If you still wish to take the exam, but are not able to take it at the Saturday exam center, we offer a Make-Up Exam Center

 

Pre-registration is required for the Make-Up exam center.  The same walk-in rules apply to the make-up exam center as the Saturday exam center.  See "What happens if I just show up?" above.

 

Make-up exam centers are available at 5:00 p.m. on the Monday following the Saturday exam center at the following locations: Eau Claire, Green Bay, Madison and Milwaukee.

 

You will need to register if testing at a make-up exam center.  To register, call (608) 266-3637 no later than 10:00 a.m. on the Monday following the Saturday exam center.

 

The recorded message will give you the specific exam location in each city. 

You will be asked to provide the following information: 

 

1) your name
2) your telephone number
3) the exam you wish to take
4) the city where you plan to test

 

After the 10:00 a.m Monday deadline, people who did not register are not guaranteed an exam booklet and will be tested on a first-come first-served basis at each make-up exam center. 

 

If you cannot test on either of these dates, due to military duty, call (608) 266-9603 to arrange an alternate date.  Call at least one week before the scheduled Saturday exam date.

 

How do I check the status of my exam?

 

If you have a job cart on Wisc.Jobs, you will have access to the following information:

·         Exams you have taken

·         Exam scores

·         Score Re-use eligibility (this means that you may choose to test again, or reuse your score, and not retest)

·         Re-use test dates (this is the first date that you are eligible to retest)

·         Registrant eligibility (this means that you have passed the exam with a score of 70% or better and are now eligible to be considered for employment, your name may be placed on a certification list.)

·         Certifications you are on (this means that a state agency has a job that they may consider you for)

 

What should I bring to the exam center on exam day?

 

  • PLEASE COME ON THE RIGHT DATE and to the Location you pre-registered for.  

 

  • Bring your confirmation letter.

 

  • BRING IDENTIFICATION WITH YOU. You will be required to show at least one form of identification with a signature on it.  Photo ID is preferred.

 

  • BRING TWO SHARPENED #2 PENCILS.  PENCILS WILL NOT BE PROVIDED.

 

  • DO NOT BRING NOTES OR REFERENCE MATERIALS with you unless the announcement directs you to do so.

 

  • CALCULATOR use is allowed unless the announcement for that exam specifically states that 'Calculators may not be used on this exam.'  Do not bring a calculator that must be connected to ac power.  Cell phone calculators, programmable calculators or those with alphabet keypads are not permitted.  Your proctor will not provide calculators.

 

  • IF YOU HAVE A DISABILITY AND NEED SPECIAL ACCOMMODATIONS TO TAKE THE EXAM, CALL IMMEDIATELY.  YOU MUST NOTIFY US AT LEAST 8 DAYS BEFORE THE TEST.  Call (608) 266-1731 or TTY Call Relay 711.

 

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